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Senior Learning Leadership Specialist
1538731
Skyscanner is a leading global travel search site and app, a place where people are inspired to plan and book direct from millions of travel options at the best prices. We employ over 1,000 staff across eleven offices globally, and, having reached market leader status, we were recently acquired by Chinese online travel company Ctrip in a deal valued at £1.4bn. While we remain operationally independent, our acquisition by Ctrip allows us to take the business to the next level of accelerated global growth. It’s a hugely exciting time for Skyscanner and the over 80m people who use us every month. We are unbiased and free, and our secret is in our unique proprietary technology that connects people directly to everything the travel industry has to offer.
We have a great opportunity for a dedicated and experienced Senior Learning & Leadership Specialist to partner with the business to take our Learning environment to the next level. The right person will thrive in a fast-paced, "all hands on deck" environment, and can move quickly as a builder and do’er in a startup culture.
Skyscanner employees are constantly looking for opportunities to grow and you’ll drive innovative programs that enable continuous development. You’ll have the opportunity to develop a wide range of learning resources, ranging from classroom training to mobile learning technologies, to ensure that all our employees are on-boarded seamlessly and have the knowledge and skills to be great in their roles.
Based in our Singapore office you’ll also support China locations, so a great understanding of different cultures and understanding complexities of working with different time zones is a definite advantage.
Your role at Skyscanner:
* Design and deliver training courses and effective development solutions that meet business needs and overall strategy
* Stay abreast of innovative learning practices in the industry, consider the impact of technology on the organisation’s Learning strategy and recommend appropriate action
* Identify learning needs and collaborate with HR partners and senior managers to understand organisational capability and implement bespoke training
* Promote the Skyscanner company values in all learning resources
* Drive training initiatives in key projects and processes such as employee engagement, performance management, and talent development
* Manage the internal communication of L&L programmes to build awareness and understanding of all that is offered by “Skyscanner University”
* Select and manage 3rd party providers (where appropriate) to support the development and delivery of L&D programmes
About You:
* A natural leader. You build relationships. You have a passion for management and the development of people in the business
* Self-driven. You have fantastic organisational skills, integrity and great follow through on tasks. You don’t get overwhelmed easily
* Analytically oriented. You can demonstrate impact and efficacy of interventions on the business - you get a buzz from seeing the metrics
* Naturally curious. You’re innovative, extremely creative and constantly looking for ways to tweak and optimise process
* Experienced in L&L areas and practices such as needs analysis and evaluation. Strong program management and facilitation skills with proven experience of managing multiple projects in a fast-paced environment
* You’re a charismatic people person who can talk to anyone; you’re flexible, fearless, and excited to help build something awesome and share it with the world
* You understand the impact of highly-satisfied, excited teams
* Bias to action. You drive results in a big way and relish the chance to shape the learning strategy in a highly matrixed and relationship-based organisation
Your Experience:
* Experience in designing, shaping and delivering L&L strategies in a high-growth, fast moving internet economy business
* Excellent consulting and facilitation skills, with the ability to collaborate to develop solutions
* Experience in both classroom and web-based learning, with an interest in innovative approaches and technology
* Experience in coaching senior managers and colleagues
* Experience in partnering with the business to design modules on technical and business specific topics
* Fluency in Mandarin is highly preferred
Why Us?
We are proud to have a working environment that sets our employees up for success, as well as all the usual perks you would expect from barista machines to massage chairs, to free food, holiday buying scheme as well as frequent townhalls with our CEO. What we really aim for is a place where people can thrive, be trusted to make impact and ultimately help us put our users first.
What you will get in Singapore -
Situated in the heart of Singapore’s central business district Robinson Road, our office is a hub for the Asia pacific markets and has seen and annual increase in traffic to the site of over 350% YOY. The team in Singapore is home to 13 different nationalities across the world and when we are not working hard to find users and partners we can either be found admiring the view from our office or enjoying refreshing drinks nearby at Singapore’s famous Boat Quay. With space to hire many more staff we are excited to welcome our new recruits.
Skyscanner can offer you large scale, complex problems where you can reach 80 million users whilst enjoying a high level of autonomy and influence and a flexible working environment where you can thrive.
Join us now.
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